Q1. Can I have a sample order Epoxy resin solar panel?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample need 7-15 days, mass production time needs 2-3weeks for order quantity more than.
Q3. Do you have any MOQ limit for solar panel order?
A: Low MOQ, we could provide 1-3 pcs fress sample for testing.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for solar panel?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1.3 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.
We welcome use Trade Assurance, you'll enjoy:
- 100% product quality protection.
- 100% on-time shipment protection.
- 100% payment protection for your covered amount.
30% T/T in advance, paid the balance before shipment.
30% T/T in advance, paid the balance against copy of B/L.
L/C amount above 50,000 usd, we can accept L/C at sight
Amount lower than 3000 usd
15-20 days after receiving payment for one container